Costco Travel

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4.1

( 8 reviews )

Car Rental, Travel Agents

Open 05:00 AM - 07:00 PM See Hours

1605 NW Sammamish Rd, Issaquah, WA 98027, United States

+1 8669-217-925

Costco Travel is a well-established and reputable brand in the travel industry. Known for its high-quality products and excellent customer service, Costco Travel offers a wide range of vacation packages, car rentals, and other travel services. With a focus on providing exceptional value for money, Costco Travel ensures that its customers can enjoy their vacations without breaking the bank. One of the key strengths of Costco Travel is its partnership with top-notch travel suppliers, allowing it to offer exclusive deals and discounts to its members. Whether it's a beach getaway, a ski trip, or a city exploration, Costco Travel has something for everyone. The brand's commitment to customer satisfaction is evident through its positive reviews and the repeat business it receives. Costco Travel understands the importance of a hassle-free and enjoyable travel experience. With its dedicated team of travel experts, Costco Travel provides personalized assistance and expert advice to ensure that every aspect of your trip is taken care of. So, if you're planning your next vacation, trust Costco Travel to provide you with exceptional service and unbeatable value.

Amenities and More

Wheelchair-accessible entrance
Wheelchair accessible parking lot

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Arman gill

March 22, 2024

I love using Costco travel. Never had issues except for there cash card offer. I rented a SUV in Oct. that offered a $25.00 cash card. I never received it so in Feb. I contacted them. I was told they have no record of me returning the vehicle. I contacted Budget in Ogden Utah & they confirmed I rented from 10/17-10/24. I contacted CT again but have had no response. It's like they do not believe I rented the vehicle. ————-Update———— Costco travel contacted me & was more than happy to fix the problem. Thank you so much for the friendly staff for personally calling me. Today I received the $25.00 shopping card. Update again--------- I rented a SUV again in June that offered a $30.00 cash card. It's been over 2 1/2 months & nothing. I filled out the inquiry but no response. Really frustrating.

Katherin granadillo

March 22, 2024

Well, I work for Costco Travel, almost 14 years!! I love my job and hey... who doesn't like to travel!?? We're growing almost too fast for comfort... Lately we've been extremely busy (Cruise Department) because I think the WORD is out... cruising is not just for the retired and folks with money. There is something for everyone and you can trust that Costco will get you great rates/benefits and our Member Service is through the roof, we WORK hard for each member. Ps- never call directly after a major holiday (when we've been closed) especially for something minor. We will have a tremendous hold time!

Li pan

March 22, 2024

This is a work location not intended for the public. If you are interested in travrl information or services it is best to call Costco Travel Directly, as there is no face to face service or travel booking here. When speaking to them by phone they are very professional and fast and can book any kind of trip you are looking for, as they are all local licensed travel agents.

Nathan chang

March 22, 2024

Do not use for renting car…we were not given the car we rented, we were told it was similar but it didn’t not hold the suitcases it said it would. Costco will not back you up when Avis misrepresented what we were getting. We had to rent an additional car and Costco has refused to compensate it! Costco you are better than this, this is why I used you!! Never again

Laurie adams

March 22, 2024

Booked a car through Costco. Budget tried to say we didn’t return car and we showed them our receipts for returning the car repeatedly. They continued to say we didn’t return car. We called Costco and told them what was happening, within minutes whole problem resolved. Thank you Costco!

Bsdeitch1

March 22, 2024

I used their car rental n it was okay. Not much of a discount on the rental compared to not using it. Maybe a dollar or two u save. Not worth the Hassel of to getting all I have to do to get a 2 dollar discount. It doesn't have a place to select for senior discount, or military discount, n the car place u r renting from doesn't ask if u wanted or needed these discounts. Hopefully they will read this n change it so is seniors n military can get those discounts if they had it. The people at the rental agency don't ask if we have the military or seniors discounts. Maybe they do when u come to rent ur car. I will find out friday when I go pickup my rental. Thank u n have a good day.

Rich frachey

March 22, 2024

Wow! What a joke. Used Costco Travel to book a rental car for vacation. Wish I didn’t have to leave any stars on the review. Had a reservation in advance, still waited in an extremely long queue to get paperwork. Same extremely long queue was then waiting two garages over to receive their rentals. One employee said she was going to get a shuttle van to take everyone to their cars and that process was still going on when our car finally arrived. It was smaller than the one we booked but considered same “class”. Ours was dirty, moist ketchup still on a seat, 1/4 tank of gas. Within 24 hours, had to add a quart of oil after a warning light came on. It’s made for a miserable vacation so far.

Baozhou cao

March 22, 2024

Don't ever use Costco Travel. Your experience will suffer. Why? We all know never to use Budget Rental. But Costco uses them. Oops. Budget is a mess here in Orlando. Not worth the hours-long wait. 100% avoidable with a better rental company (Budget is the bottom rung).